Contact ShipCalc
We welcome product feedback, privacy questions, and partnership inquiries.
Last updated: 2026-10-15
The fastest way to reach us is by email. We read every message and aim to respond within 2–3 business days.
What to include
- A clear subject line (for example, “Privacy request” or “Bug report”).
- For calculator issues: unit system, inputs used, and the unexpected result.
- For privacy requests: the email address you used to contact us and the nature of your request.
What we can help with
- Questions about how ShipCalc calculations work
- Feedback on guides, FAQs, and usability
- Privacy or terms questions
- Partnership or content collaboration inquiries
What we cannot do
- Provide official carrier quotes or book shipments
- Resolve disputes with shipping carriers
- Offer legal, tax, or customs advice
Before writing, you may find answers in our Guides, FAQ, or Disclaimer.